Maxis Customer Service: Hello Mr Ameer Zachery.
Me: Yes, speaking.
MCC: I am calling regarding your issue on the data usage charges. We found that the charges are valid since you are using iPhone.
Me: Huh? Ok. When did you guys charged for it?
MCC: Err.. 11th of March..
Me: And when did I buy the iPhone from you guys?
MCC: 22th of March..
Me: So?
MCC: But you must be using GPRS phone.
Me: Of course I had been using GPRS phone all this while. So can you tell me how the data usage is like?
MCC: 1kb... each..
Me: Can you tell me what can I browse with 1kb of data?
MCC:..... (silence)
MCC: Ok. I will waive for you the charges. But this would be a one time only.
Me: Well, we just have to wait and see when the next bill arrive then.
2 comments:
Its like a real punch to the face for the Maxis C.C.
A.D.: Sometime they still want to try eventhough they know they are wrong.
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